The ever increasing pressure on businesses to demonstrate best value and reduce operational over heads, has seen a rise in the use of procurement specialists, bundled services.
In reality what customers want is an individually tailored and cost effective service solution that is supported by transparency of cost and service capability.
Of course many businesses recognise ways to cut costs and ensure sustainability but some organisations may not have the necessary expertise to fully understand the complexity of procurement alternatives and will seek guidance through a procurement specialist, which in itself is cost that can be avoided. Profile Security has years of experience within tendering for business and it has been our honest transparent approach that customers find beneficial in reaching the right decision for their business security solutions.
We hear much talk about partnerships, honesty and transparency but are these a play on the latest corporate buzz words? From Profile Security’sperspective we view a customer service specification as though it was our own business, drawing upon our expertise within the security industry and from within our organisation.
In reality what customers want is an individually tailored and cost effective solution that is supported by transparency of cost, through an open book policy and transparency of service capability. At Profile Security we achieve tangible results by simply discussing with customers where they can make savings by identifying the true service cost.
- Firstly we meet with you, your management team and other key personnel to identify their requirements and highlight the need to achieve best value
- Discover areas where tangible savings could be achieved
- Propose and agree realistic expenditure, reduction targets and timescales for achieving these
- Ensure sustainability by working together in environmental issues and health and safety policies
- Set performance parameters for Profile throughout our contract utilising Service Level Agreements and Key Performance Indicators
A female security guard was recently arrested near London’s 2012 Olympic Stadium site on suspicion of possessing explosives and drugs. The 40-year-old dog handler was held after her vehicle was searched. Although the incident is not being treated as terrorism related the arrest came on the same day that building work at the £486 million Olympic Stadium was completed. Read more on this.
The incident highlights just how critical effective vetting and screening of staff is particularly with those involved in the security guarding industry. However Just as Officers in the security industry have to be screened, the same applies in other commercial business sectors. Profile Security carry out independent vetting checks to various levels, screening councillors, doctors, nurses, teachers, childcare and social workers.
As well as public sector employees, our Security Consultants are involved with the private sector, making tenant enquiries on behalf of landlords before tenancies begin, and helping them deal with nuisance tenants they may have inherited.
Additionally our Security Consultants look at businesses and carry out due diligence checks and background enquiries to validate proposed corporate takeovers, strategic alliances and major investments and we can even trace assets to reveal signs of money laundering.
Vetting our own staff
There are strict procedures and British Standards for vetting security personnel plus the additional requirements of the SIA. However the security industry averages for the turnover of security staff above the 30 % but by careful screening, selection and training of our security personnel, and creating career opportunities mark we have an enviable record of LESS THAN 20 % CHURN
You can view all our accreditations and standards here.
Profile Security Services Limited launches its new website today, aside from a whole new look we have added functionality, social media and much more than a mere facelift. The new website will make it easier for existing and prospective clients looking for a wide range of services to find what they need.
New listings, more detail
We have improved navigation to drive traffic to sections describing Profile’s mix of Security Services, a section outlining the various sectors for which the company can tailor its Security Solutions, and a choice of added-value Business Services.
New listings on the website include the many Security Consultancy services that are offered by the Profile Group. Visitors will find information about its Private Investigation services, Vetting and Screening, Litigation Support, Computer Forensics, as well as solutions to problems as diverse as anti-social behaviour in the community, money laundering, trademark infringements and counterfeiting.
Opening a dialogue
The most important innovation is the site’s new interactive personality. Not only will prospects find it easier to contact their nearest nationwide Profile office thanks to dedicated pages for each location, Profile has added a host of Social Networking features to its new site.
Facebook and Twitter pages are being launched simultaneously, as well as this blog. There is no such thing as ‘one-size-fits-all security. We want to encourage our existing clients, people looking for security solutions and our own people to talk to us about their needs, what works and what doesn’t.
Single point of contact
Still in the spirit of communication, Profile’s website will continue with its lively News page and its regular newsletter Silhouette which can be downloaded from the site. Anyone wishing to add Profile to their security tender shortlist will find plenty of information about the business itself, about Profile’s National Control Room, and the way Profile managers will handle their account through a single point of contact, with access to a network of specialists nationwide.
We welcome any feedback and comments and look forward to providing informative blogs, tweets and Facebook posts.